STORE POLICY

Customer Care

I value every customer and believe each order is a collaboration. My goal is to provide not only high-quality crochet pieces, but also an experience rooted in care, creativity, and trust. Every item is handmade with intention, which means it takes time to craft each piece with the detail and quality it deserves. I appreciate your patience as I create something truly special just for you.

If you ever have a question about your order, need help with sizing, or want to discuss a custom piece, I’m here to help. You can reach me directly at Breaayo@gmail.com or through the contact form on my website, and I’ll do my best to respond within 1–2 business days. Open communication is at the heart of my process, so please don’t hesitate to share your ideas, concerns, or feedback.

Privacy & Safety

Your privacy and safety are very important to me. When you shop with me, you can feel confident knowing that your personal information is protected and handled with care. Any details you share—such as your name, email, address, or payment information—are only used to complete your order and provide you with the best customer experience.

All payments are securely processed through trusted third-party banking services, which verify transactions and protect your financial information. I do not store your credit card details on my site. The information I do collect, such as your contact details, is used only to communicate with you about your order, provide updates, or share important announcements if you choose to subscribe.

I will never sell or share your personal information with outside parties. Your trust means everything, and I am committed to keeping your shopping experience safe, private, and worry-free.

Wholesale Inquiries

Thank you for your interest in carrying Brea Ayo Creative House crochet pieces in your store! All of my items are handmade with care, making them unique, high-quality products that your customers will love. I’m always excited to partner with retailers who share my passion for creativity, craftsmanship, and community.

If you’d like to discuss wholesale opportunities, please reach out through the contact form or email me directly at Breaayo@gmail.com. Be sure to include your store name, location, and a little about your business. Once I receive your inquiry, I’ll provide more details about wholesale pricing, minimum order quantities, and turnaround times, as each handmade item requires time and care to produce.

Let’s collaborate to bring one-of-a-kind crochet designs to your customers and grow together!

Payment Methods

For online orders placed directly through my website, I accept:

Credit & Debit Cards (Visa, Mastercard, American Express, Discover)
PayPal
Apple Pay / Google Pay (where available)

For custom orders and deposits, I also accept:

Cash App
Zelle